Terms

DriveUsNow Terms and Conditions

1. Booking and Reservations:

  • By booking a ride with DriveUsNow, you agree to abide by these Terms and Conditions.
  • Reservations can be made online through our website or mobile app, or by contacting our customer service team directly.
  • All bookings are subject to availability and confirmation.

2. Cancellation and Changes:

  • Cancellations or changes to reservations must be made within a specified time frame before the scheduled pickup time.
  • Late cancellations or no-shows may be subject to cancellation fees.
  • Changes to reservations are subject to availability and may incur additional charges.

3. Pricing and Payment:

  • Prices for DriveUsNow services are provided at the time of booking and are subject to change based on factors such as distance, duration, and additional services requested.
  • Payment is due at the time of booking or upon completion of the ride, depending on the payment method selected.
  • Additional charges may apply for extra services or amenities requested during the ride.

4. Vehicle and Chauffeur:

  • DriveUsNow provides transportation services using a fleet of premium vehicles operated by professional chauffeurs.
  • While we make every effort to accommodate specific vehicle and chauffeur preferences, we cannot guarantee availability of specific models or individuals.
  • All chauffeurs undergo thorough background checks and hold all necessary licenses and certifications.

5. Passenger Conduct:

  • Passengers are expected to conduct themselves in a respectful and appropriate manner during the ride.
  • Any behavior deemed disruptive, abusive, or illegal may result in termination of the ride and refusal of future service.
  • Passengers are responsible for any damage caused to the vehicle by their actions.

6. Liability and Insurance:

  • DriveUsNow assumes no liability for any loss, damage, injury, or delay resulting from factors beyond our control, including but not limited to traffic conditions, weather, or road closures.
  • We maintain comprehensive insurance coverage for all our vehicles and passengers.

7. Privacy Policy:

  • DriveUsNow respects your privacy and handles personal information in accordance with applicable data protection laws.
  • We collect and use personal information only for the purpose of providing transportation services and improving customer experience.
  • Your personal information will not be shared with third parties without your consent, except as required by law.

8. Force Majeure:

  • DriveUsNow shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, or government regulations.

9. Amendments to Terms and Conditions:

  • DriveUsNow reserves the right to amend these Terms and Conditions at any time without prior notice.
  • Any changes will be posted on our website and will take effect immediately upon publication.

10. Governing Law and Jurisdiction:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the service is provided.
  • Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the same jurisdiction.

Contacts

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